:root{--ops-radius:14px;--ops-gap:20px;--ops-soft:#eef3eb;--on-brand:#fff}
.ops-hero{display:flex;justify-content:space-between;gap:24px;align-items:center;padding:30px 32px;margin-bottom:24px;border:1px solid var(--line);border-radius:var(--ops-radius);background:radial-gradient(ellipse at 90% 0,#dcecd5 0,transparent 50%),linear-gradient(120deg,#fff,#f1f6ec)}
.ops-hero .eyebrow{color:var(--green);letter-spacing:1.8px;font-size:10px}.ops-hero h1{font-size:34px;letter-spacing:-1.2px;margin:12px 0}.ops-hero p{font-size:13px;line-height:1.7;color:var(--muted);max-width:620px;margin:0}.ops-actions{display:flex;flex-wrap:wrap;gap:9px;align-items:center}.ops-actions button{font-size:12px;white-space:nowrap}
.ops-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin:24px 0}.ops-stat{padding:20px;border:1px solid var(--line);border-radius:12px;background:#fff}.ops-stat span{display:block;font-size:11px;color:var(--muted);margin-bottom:12px}.ops-stat strong{font-size:28px;font-weight:550;letter-spacing:-.7px;font-variant-numeric:tabular-nums}.ops-stat small{display:block;font-size:10px;color:var(--muted);line-height:1.5;margin-top:7px}.ops-two{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:var(--ops-gap)}.ops-two>*{min-width:0}.ops-section-head{display:flex;justify-content:space-between;gap:14px;align-items:center;flex-wrap:wrap;margin-bottom:16px}.ops-section-head h2,.ops-section-head h3{margin:0}.ops-block{display:block;color:var(--muted);font-size:10px;margin-top:5px}.ops-preserve{white-space:pre-wrap;line-height:1.8;font-size:13px;overflow-wrap:anywhere;max-height:400px;overflow:auto}
.ops-empty{text-align:center;border:1px dashed #bdcdb5;border-radius:var(--ops-radius);padding:55px 30px;background:#fbfcf8}.ops-empty-mark{display:block;font-size:40px;color:#749564;margin-bottom:15px}.ops-empty h2{font-size:22px}.ops-empty p{max-width:560px;margin:12px auto 24px;font-size:13px;color:var(--muted);line-height:1.7}.ops-empty .ops-actions{justify-content:center}
.ops-tabs{display:flex;gap:8px;align-items:center;border-bottom:1px solid var(--line);padding-bottom:14px;margin:26px 0 22px;flex-wrap:wrap}.ops-tabs button{background:transparent;color:var(--muted);font-size:12px;padding:11px 15px}.ops-tabs [aria-selected=true]{background:var(--green);color:var(--on-brand);border-radius:8px}.ops-refresh{margin-left:auto;color:var(--muted);font-size:10px}.ops-transcript{max-height:220px;overflow:auto;border-top:1px solid var(--line);margin-top:16px;font-size:12px;line-height:1.65}.ops-transcript strong{text-transform:uppercase;font-size:9px;display:block;color:var(--green)}
.ops-studio{display:grid;grid-template-columns:240px minmax(0,1fr);gap:24px}.ops-agent-list{background:#fff;padding:18px;border:1px solid var(--line);border-radius:var(--ops-radius);align-self:start}.ops-agent-list h3{font-size:12px;color:var(--muted);margin-top:0}.ops-agent{display:block;width:100%;text-align:left;background:transparent;padding:13px 12px;border:1px solid transparent;border-radius:8px;margin-bottom:7px;overflow-wrap:anywhere;color:var(--ink)}.ops-agent:hover{background:#f7f9f3}.ops-agent.selected{background:var(--ops-soft);border-color:#b9cab0}.ops-agent strong{display:block;font-size:12px}.ops-agent small{display:block;font-size:10px;color:var(--muted);margin-top:6px}.ops-studio-main{min-width:0}.ops-studio-main>.ops-section-head{background:#fff;border:1px solid var(--line);border-radius:var(--ops-radius);padding:22px}.ops-studio-main h2{font-size:23px;margin-bottom:7px}.ops-flow{display:flex;gap:9px;margin:22px 0;overflow:auto}.ops-flow>div{flex:1;min-width:125px;border:1px solid var(--line);border-radius:10px;background:#fff;padding:16px}.ops-flow small{display:block;font-size:9px;letter-spacing:1px;color:#739763;margin-bottom:9px}.ops-flow strong{font-size:12px}.ops-flow p{font-size:11px;color:var(--muted);line-height:1.55;margin-bottom:0;max-height:60px;overflow:auto}
.ops-slots{display:flex;gap:8px;flex-wrap:wrap;margin-top:18px}.ops-slots p{width:100%}.ops-slots button{font-variant-numeric:tabular-nums;font-size:12px}.ops-resource{display:flex;align-items:center;justify-content:space-between;border-top:1px solid var(--line);padding:16px 0;gap:10px}.ops-resource strong{font-size:13px}.ops-resource p{font-size:11px;color:var(--muted);margin:6px 0}.ops-resource small{font-size:10px;color:var(--muted)}.ops-shift{display:grid;grid-template-columns:60px repeat(4,minmax(0,1fr));gap:8px;align-items:center;border-top:1px solid var(--line);padding:10px 0}.ops-shift label{font-size:9px;margin:0}.ops-shift input{font-size:11px;padding:7px 4px}.ops-shift .check{font-size:11px}.ops-report-filter{display:flex;align-items:end;gap:14px;flex-wrap:wrap;margin-bottom:22px}.ops-report-filter label{flex:1;min-width:150px;margin:0}.ops-report-filter button{height:42px}.ops-bar{display:grid;grid-template-columns:145px minmax(30px,1fr) 30px;gap:12px;font-size:11px;align-items:center;margin:15px 0}.ops-bar>div{height:12px;background:var(--ops-soft);border-radius:4px;overflow:hidden}.ops-bar i{display:block;background:linear-gradient(90deg,#70985e,var(--green));height:100%;border-radius:4px}.ops-bar strong{text-align:right;font-weight:500}.ops-footer{margin-top:22px}
.ops-brand-mark{width:80px;height:80px;border-radius:22px;display:grid;place-items:center;color:var(--on-brand);font-size:23px;font-weight:650;margin:30px auto}.ops-brand-preview{text-align:center;align-self:start}.ops-brand-preview h2{font-size:28px}#brand-support a{display:block;font-size:10px;color:var(--muted);padding:6px 10px;overflow-wrap:anywhere}.primary{color:var(--on-brand)}
.ops-assistant{display:grid;grid-template-columns:230px minmax(0,1fr);gap:var(--ops-gap)}.ops-chat{min-height:200px;max-height:550px;overflow:auto;padding:5px 0 18px}.ops-message{padding:16px 18px;border:1px solid var(--line);border-radius:12px;margin:0 0 16px}.ops-message.user{background:var(--ops-soft);margin-left:30px}.ops-message strong{font-size:10px;text-transform:uppercase;letter-spacing:1px;color:var(--muted)}.ops-message p{white-space:pre-wrap;line-height:1.8;font-size:13px;overflow-wrap:anywhere;margin-bottom:0}.ops-suggestions{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin:20px 0}.ops-suggestions button{text-align:left;white-space:normal;line-height:1.7;font-size:12px;padding:16px}.ops-assistant textarea{min-height:95px}
.ops-hero button:focus-visible,.ops-agent:focus-visible,.ops-tabs button:focus-visible{outline:3px solid #8bac78;outline-offset:3px}.ops-hero button:disabled{opacity:.55}
@media(max-width:1150px){.ops-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.ops-studio{grid-template-columns:190px minmax(0,1fr)}.ops-hero{align-items:flex-start;flex-direction:column}.ops-two{grid-template-columns:1fr}.ops-studio .ops-two{gap:0}}
@media(max-width:750px){.ops-studio,.ops-assistant{grid-template-columns:1fr}.ops-agent-list{display:flex;flex-wrap:wrap;gap:7px}.ops-agent-list h3{width:100%}.ops-agent-list .ops-agent{width:auto;flex:1;min-width:130px}.ops-hero{padding:23px}.ops-hero h1{font-size:28px}.ops-hero .ops-actions{width:100%}.ops-shift{grid-template-columns:55px repeat(2,minmax(0,1fr))}.ops-shift label:nth-child(4){grid-column:2}.ops-suggestions{grid-template-columns:1fr}.ops-bar{grid-template-columns:110px minmax(30px,1fr) 22px}.ops-refresh{margin-left:0;width:100%}.ops-stat{padding:16px}.ops-stat strong{font-size:25px}.ops-flow>div{min-width:140px}}
@media(prefers-reduced-motion:reduce){.ops-hero *{transition:none}}
.reactivation-panel {border-top:4px solid var(--accent, #1d7664); margin-bottom:32px;}
.reactivation-panel h2 {font-size:clamp(24px, 3vw, 34px); letter-spacing:-.03em;}
.reactivation-steps {display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:24px 0;padding:18px;border-radius:14px;background:var(--surface-soft,#edf5f2);color:var(--ink,#153d35);}
.reactivation-steps span {display:flex;gap:10px;align-items:center;font-size:13px;}
.reactivation-steps b {font-size:12px;opacity:.6;}
@media(max-width:700px){.reactivation-steps{grid-template-columns:1fr 1fr;}.reactivation-panel .ops-resource{align-items:flex-start;}.reactivation-panel .ops-actions{flex-wrap:wrap;}}